Privacy Policy

Updated January 1, 2016

Your Privacy and the Security of Your Personal Information is Very Important to Us

Del Records values our customers and visitors to our Website and respect your concerns about the privacy of your personal information and data security. Our Privacy and Security Policy (the “Privacy Policy”) is intended to protect your privacy and provide you with a safe and secure experience in shopping. This Privacy Policy applies to our Websites hosted in the United States (the “Website” or “Websites”), and to our marketing and sales activities. This Privacy Policy protects consumers providing information through our Websites and is not designed to protect business information. By using our Websites, you consent to the collection and use of your personal information. In addition to reviewing our Privacy Policy, you should also read our Terms of Use for our Websites. Your use of our Websites constitutes your agreement to its terms and conditions.

Our Privacy Policy Will Change Over Time

Because we continue to develop our Websites and take advantage of technologies to improve the services we provide, our policies will change over time. We encourage you to refer to this Privacy Policy from time to time to stay abreast of our most current privacy policy practices. If you are a registered user of any of our Websites, we may notify you by email of material changes to our Privacy Policy using the most current email address you have provided to us. Your continued access and use of our Websites will constitute your acceptance of any changes or revisions to our Privacy Policy.

Summary of Our Privacy Policy

This Privacy Policy explains and summarizes how we collect, use and protect your personal information as you interact with us online and through our customer and technical support. This Privacy Policy explains:

  • What information Del Records gathers from users of our Websites.
  • How Del Records uses the personal information that you share with us and that we learn about you because of our relationship.
  • How Del Records uses “cookies” and “IP Addresses.”
  • What personal information, if any, Del Records may share about you with others and the conditions that protect your information if it must be shared.
  • What kind of security measures Del Records takes to protect your information from loss or disclosure and how Del Records will inform you in the event of a security breach.
  • The circumstances under which you can access your personal information you have shared with Del Records and have that information corrected, restrict Del Record’s use of that information, and even have it removed from our records.

The Type of Information our Websites Collect About You

Del Records collects information that you provide to us or that we learn about you from your use of our Websites or shopping at our stores. We receive and store information you enter on our Websites, provide to us at our stores, or give to us in any other way. For example, you may provide information to us when you make an in-store purchase, register with our Websites, sign-in, search or add items to your shopping cart, purchase an item, participate in a survey, contest or promotion, request to receive our marketing materials, or communicate with Del Records’ customer service. As a result of those actions, you might supply us with such information as your name, address, phone number, email address, financial and debit or credit card information, and personal shopping and product preferences.

Our social media tools, such as the Facebook, Twitter, YouTube and Instagram widgets, are either hosted by a third party or hosted directly on our site. Your activity with these tools is governed by the privacy policies of the companies that provide them.

How Del Records Uses Information About You

We use information we have collected about you to provide you with the very best shopping experience, the most current fashion clothing and accessories from our brands. We do not sell your personal information to third parties for any reason. We do not disclose your personal information to unaffiliated third parties, or to our affiliates, who may want to offer you their own products and services unless you have requested or authorized us to do so.

We may share your personal information with third parties or affiliates of Del Records where it is necessary for us to complete a transaction you authorized or perform some other activity you have asked us to do.

We may share your personal information with third parties or affiliates of Del Records with whom we have contracted to perform services on our behalf, for example for product and service fulfillment or for marketing purposes. All companies that act on our behalf are contractually obligated to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.

We may disclose personal information about our customers as permitted or required by law, such as in connection with a subpoena or similar legal process, or in connection with a merger, acquisition or bankruptcy, as discussed further below. We may disclose information about you to protect against fraud and other crimes and to enforce our contracts with you.

We try to provide you with the information you need to make informed reasonable choices with respect to how our Websites use or share your information. Del Records collects and uses personal information from you in several ways:

Website usage. Del Records may observe activities, preferences and transactional data (such as your IP address, browser type and operating system) relating to your use of our Websites. We may use this collected or logged information in order to provide better service, to facilitate our customers’ use of the websites, to track usage of the websites, and to address security hazards.

Del Records may use this information to track aggregate traffic patterns throughout our Websites for Del Records’ internal analysis.

Online Transactions We collect information about you when you shop on our website. You may visit our site without registering, but if you wish to add merchandise to your shopping cart, save your debit or credit card information with us online, create a wish list or use other special features offered on our site, you may need to provide us with certain information, including your name, address, phone number, financial information, and email address, to open an account with us. We will assist you in creating a user id and a password to protect your account information. Similarly, if you wish to apply online for a job position with us, you will be required to submit relevant information about your background and experience.

Your Contact Preferences and Opt-Out Choices

To update your subscription preferences, you may contact us using one of the following methods:

To unsubscribe from our email marketing list, click the “UNSUBSCRIBE” link at the bottom of a marketing email that you receive from Del Records.

Our Security Practices

Our internal data security policies restrict access to customers’ personal information to authorized employees. Authorized employees may use our customers’ personal information for Del Records business purposes only. Our employees are bound by Del Records policies that require them to maintain the confidentiality of our customers’ personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination.

We maintain physical, electronic, and procedural safeguards that are designed to guard our customers’ personal information. For example, for the security of your online visit to our Website, we may make use of firewall barriers, encryption techniques and/or authentication procedures. Any personal information you save on our Website through your online account, including your debit or credit card, and other financial information, will be stored on secure designated servers, accessible only to those who require it in order to process your order and payment. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, Del Records cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with our Websites.

What are Cookies and How Does our Website Use Them?

We may use “cookies” to collect or log certain information. A cookie is a small piece of information that a website stores on a personal computer and which it can later retrieve. We may use cookies for some administrative purposes, for example, to store our customers’ preferences for certain kinds of products or to store a password so that you do not have to input it every time you visit our websites. The cookies will not contain information that will enable anyone to contact our customers via telephone, email, or any other means. If our customers are uncomfortable with the use of cookie technology, they can set their browsers to refuse cookies. Certain services we provide, however, could be dependent on cookies and our customers may disable those services by refusing cookies.

Contact Preferences and Accessing Your Personal Information

You have choices when it comes to how Del Records uses your personal information. When you register online with our Website, you can choose not to receive information about merchandise, services and special promotional offers from us via email. If you elect not to receive such product marketing information by email, Del Records may continue to contact you as necessary to service your account and process your transactions. You can change your preferences by following the instructions for opting out at the end of the marketing email or by following the instructions for Account Information on the Websites.

Keeping your account information accurate and up to date is very important so we can provide you with excellent service. If your account information is incomplete, inaccurate or not current, please follow the instructions for My Account on our Websites to correct or update your account information online.

You can login to your account on our Websites if you want to review or change the information you provide to us.

Our Website are Not for Use by Children

Children are not eligible to use our Website. We ask that minors (under the age of 18) only use our Website in conjunction with your parents or guardians. Children under 13 years of age should not send any information about themselves to Del Records. If a child under 13 submits information through any part of our Websites, and Del Records becomes aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information about children under 13, we do not use or disclose such information to third parties.

What else should I know about my privacy?

You should be careful to maintain the secrecy of your passwords and/or account information and be responsible about protecting your personal information and identity whenever you are online.

Del Records Online
Del Records Store
6400 Garfield Ave
Bell Gardens, CA 90201

(562) 334-3033

delmerch@delrecords.com